Returns and Exchanges

Returns (if applicable)

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Exchanges (if applicable)

We will replace items if they are defective or damaged. If you'd like to process an exchange based on preference, email us at info@happening.com to discuss the details of the exchange. Be sure to include a note including your original order number, details of exchange, and any shipping changes in the package. Return shipping on exchanges based on preference are the responsibility of the customer.

Exchanges must be received by Happening within 30 days of your original purchase.

Custom items

All custom items are considered final sale and are not eligible for return or exchange unless there is a known defect. This includes all Team Marketplace products and several on-demand print items from various collections. Anything that has been personalized with a name or number is automatically considered a custom item.

Buyer will be responsible for paying shipping costs on returns. Original and return shipping costs are non-refundable.

Depending on availability and your geography, the time it may take for your exchanged product to reach you may vary.

Consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee third-party shipping and receipt of your item.